退款政策

Last updated: October 15, 2026

Returns

Return eligibility depends on the items in your order.

Items returned must be in original condition upon receipt, unworn or unused, with tags attached and in the original packaging, or otherwise in accordance with the return instructions. If an item has been used, damaged, or undergone more than necessary handling, we may reduce your refund amount.

Please contact us to inquire about return options and how to start the return process.

How to request a return

Whether a return or cancellation is accepted depends on the terms above and the rights granted to you by applicable law.

Please contact us before initiating a return.

Unless otherwise stated or required by applicable law, for returns based on a change of mind you will be responsible for the return shipping costs.

Damage and issues

After receiving your order, please inspect it. If you notice any defects, damage, or the wrong item, please contact us immediately.

Exclusions and non-returnable items

As described above in the return terms, product information, website or in-store representations, some items may not be eligible for return.

If you have any questions about whether a specific item can be returned, please contact us.

Exchange

Before returning items, please contact us to inquire about exchange options.

Refund

We will notify you after we have received and inspected your return whether the refund has been approved. If approved, refunds will be issued to your original method of payment, unless otherwise stated. Your bank or payment service provider may require additional time to process and reflect the refund in your account.

If you have not received your refund within a reasonable period after it has been approved, please contact us.

This policy does not limit any rights you may have under applicable consumer protection laws, including those related to product defects, misrepresentation, delivery not within the promised or agreed timeframe, or other situations that may apply under applicable law.

Contact

To initiate order cancellations, request returns, check return progress, inquire about exchanges, or report damaged items, please contact us at 641762419@qq.com.